FAQs

Yes. If you don’t have File In Time installed on the cloud, you can use the Backup database command on the Tools menu to create a complete copy of your database. Then you can restore from this backup to any new instance of File In Time. To copy the changes you made at home to the database at work, create a backup from your home computer and then restore that backup at work. See the FAQ for a detailed explanation of the Backup database and the Restore from backup routines.

Yes, both single user and network versions can be installed to a network drive. If you are installing File In Time for the first time, make sure to specify the network drive where you would like the program to reside during the installation process. If you would like to transfer the database from an existing installation of the program, perform the following steps:

     1. Log into the program. Click on the Tools menu and select Backup database from the list of options.

     2. The default name for the backup will be UserInitiatedBackup-12-31-21 (date will differ). Click Save to create the backup in your current FITWIN directory. Please note that File In Time creates backup files also named AutomaticDailyBackup on a daily basis.

     3. Now that you have created the backup file, the next step is to create a new blank database on the network. Click on the File menu and select Database > New Database.

     4. Click on the Browse button to select the desired destination for the new directory. You can also type in the path.

     5. Once you have selected the destination of the new database, click OK. A message will be displayed asking if you would like to create a new database, click Yes to create the new blank database.

     6. To restore your existing data into the new blank database, use the Restore from Backup command located under the Tools menu.

     7. The File In Time database restore dialog that appears will show the list of available backups in the database directory. Since you just created a new database directory, this dialog will appear empty.

     8. Click the Browse button to display the Select location of backup file dialog. From here select the directory location of your old database and click ok.

     9. You will now be returned to the File In Time restore dialog. Highlight the appropriate backup file by clicking on it. UserInitiatedBackup12-31-21.fbk, the file you created earlier, should be listed. Click Start Restore to complete the process.

No. In order to add the information from one File In Time database to an existing database, you must import the client data and reassign services to the newly imported clients.

If the client list to be imported is mutually exclusive, you can import the new client information. If there are overlapping clients contained in the import file, duplicate client records will be created.

Click the Setup button in the task view. From within the Task View Setup dialog, click on the Names button. The Customize Task View Names window will appear where you can change the titles of the fields. You can also rename the field using the Customize Field Names option found under the Task view menu. In the network version of File In Time, only the supervisor can customize 70 Appendix field names.

File In Time creates a new task when you choose rollover. As a result, you will have your original task and a new task. When you select the Rollover routine on the Change menu, the option to Delete old task when Rolling Over will become available.

You can change the fields included in the task view by clicking the Setup button and adding or removing fields. The list on the left displays the available fields while the list on the right indicates those fields currently included in the task view. Use the horizontal green arrow buttons to add or remove highlighted fields. You can also change the order of the columns on the task view by changing the order of the fields on the right using the vertical green arrow buttons.

Add a user-defined field to your task view for entering billable hours, dollar amounts, etc.

Before rolling tasks forward, go to the Options menu and select Use Automatic Date Setting. When the rollover is performed, the new due dates will be calculated based on the information in the Service Edit window.

1.    Backup the current database. Go to the Tools menu and click on Backup Database. 

2.    Install File In Time software on the new computer from either the CD or from a download. 

3.    On the new computer, go to the Tools menu and select Restore from Backup.

1.    The File In Time software was not shut down properly and is still seeing a user session open. 

2.    Navigate to the directory (fitwin) where the File In Time software database is located and delete the file with the extension ".usr". You can now start and log in to File In Time software.

1.    Print the Task View Report as a hard copy. 

2.    Backup database for future reference. Go to Tools and Backup Database. 

3.    Export the Task View to Excel and save it. Go to Tools and Display Task View in Excel.

1.    Create a new task and then you can edit the due date of the task to the date of last month. 

2.    Extend the due date as you normally would to the available extension date.

You might have installed the update to a different directory. Go to the Tools menu and choose Database information. The Program path is where the program should be installed.

You may not have permissions to copy the new program executable file within the "fitwin" directory. Consult your IT administrator for permissions.

1.    Click the New Task button and select the Service. 
2.    Click the Client Groups button to select the group of clients.

1.    Install the program to your network from any workstation. You must have a letter drive, e.g. T: drive. Each workstation that will access the application must be mapped to the appropriate network drive.

2.    From each workstation, run the newly created Workstationsetup.exe file located in the "fitwin" directory on the server.

Create and assign a Client Group under the main company name. Go to File and then to Client Groups. Then click on New and create your Client Group.

1.    Filter all data in the Task View to show the completed tasks.
2.    Select all tasks (Ctrl+A) and then click on the Change button.
3.    Select Rollover to next due date and click the small Change button to start the rollover process.

You can assign different rights to each employee depending on what they are able to modify.

You can reassign the key person on any task at any point in the process.

Once you import your client information, you can setup your tasks in batches quickly and easily. You can also set up tasks on the fly with a couple clicks of your mouse.

File In Time will help you keep track of all the workload in your office, from one-time jobs to weekly recurring tasks to key dates such as birthdates.
 

You are able to import client information from a standard comma or tab delimited format. Most tax and accounting software can export information into this format.